Hi Daisy, Thank you for the details of how the problem occurred and the measures taken to resolve the issue. As you have already tried installing all drivers and utilities for your model I think the best solution would be to purchase a set of recovery disks from Support which will return your notebook to ‘As Delivered’. You can access VAIO Recovery Center in two ways: Within Windows: Close all open programs. Click the Start button and then click All Programs. In the All Programs menu, click VAIO Recovery Center. If Windows does not start: Start or Restart your VAIO. Press the F10 key several times while the VAIO logo is displayed (see figure 1). Sony Support for VAIO® PCs. Windows® 10 Upgrade. Sony support for the Windows 10 Upgrade varies by model. Find out if your PC is supported for Windows 10, get. At the Welcome to the InstallShield Wizard for VAIO Control Center screen, click Next. At the InstallShield Wizard Complete screen, keep the default checked box for Yes, I want to restart my computer now, then click Finish to restart the computer. After the computer restarts, the installation of the VAIO Control Center Update is complete. What can Sony Vaio Diagnostic Code 01 should use 'VAIO Care' - it's the new version of recovery center. Make sure you close all your open to do? After an hour or deleted partition on by using any software?
The Download Now link directs you to the Windows Store, where you can continue the download process. You must have an active Microsoft account to download the application. This download may not be available in some countries.
VAIO Care is a support application for your VAIO PC that provides information one convenient place.
VAIO Care provides the following features:
1. Introduction to VAIO Care?
2. VAIO User Guide
3. System Information
Introduction to VAIO Care
VAIO Care comes with a tutorial that explains the benefits of the VAIO Care experience on your PC. The purpose of the VAIO Care is to provide quick access to support information using a touch friendly interface (if your computer comes with a touch screen) from a simple and intuitive interface.
VAIO User Guide
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Each VAIO PC comes with a user guide that is specific to the model the user purchased. The user guide is extremely beneficial to access information about the user's PC such as what type of memory the PC uses, how to swap out a secondary battery, and information about any special software that is bundled with the model. VAIO Care has the ability to deliver new versions of the user guide per model to users over the internet and users can query Sony's servers for new versions of the user guide by using the app bar function in VAIO Care. If the user cannot retrieve the latest user guide on-line, an older version will be used in its place.
System Information
VAIO Care displays Hardware & Product information to the user. An example of hardware information would be CPU type. An example of Product Information would be Manufacturer (Sony) or Model Name (VPCxxxx or SVxxxx); this information is beneficial to Sony support agents; they often ask for this information when troubleshooting an issue with a customer on the phone. VAIO Care offers a simple and easy to use interface to retrieve this information.
What do you need to know about free software?From Sony Corporation:
VAIO Care is a support application for your VAIO PC that provides information one convenient place.
Install Vaio Control Center
VAIO Care provides the following features:
1. Introduction to VAIO Care?
2. VAIO User Guide
Vaio Recovery Center Windows 10 Download
3. System Information
Introduction to VAIO Care
VAIO Care comes with a tutorial that explains the benefits of the VAIO Care experience on your PC. The purpose of the VAIO Care is to provide quick access to support information using a touch friendly interface (if your computer comes with a touch screen) from a simple and intuitive interface.
VAIO User Guide
Each VAIO PC comes with a user guide that is specific to the model the user purchased. The user guide is extremely beneficial to access information about the user's PC such as what type of memory the PC uses, how to swap out a secondary battery, and information about any special software that is bundled with the model. VAIO Care has the ability to deliver new versions of the user guide per model to users over the internet and users can query Sony's servers for new versions of the user guide by using the app bar function in VAIO Care. If the user cannot retrieve the latest user guide on-line, an older version will be used in its place.
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System Information
VAIO Care displays Hardware & Product information to the user. An example of hardware information would be CPU type. An example of Product Information would be Manufacturer (Sony) or Model Name (VPCxxxx or SVxxxx); this information is beneficial to Sony support agents; they often ask for this information when troubleshooting an issue with a customer on the phone. VAIO Care offers a simple and easy to use interface to retrieve this information.
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